Support

How can I help?

Whether you've found a bug, need guidance on a project, or want to discuss a collaboration — here's how to reach me and what to expect.

Support channels

Expected response times

Email

Within 48 hours

GitHub Issues

Within 1 week

Paid sessions

Next available slot

Frequently asked questions

How do I report a bug or issue?

Open an issue on the relevant GitHub repository with a clear description, steps to reproduce, and any relevant logs or screenshots. I triage issues weekly.

Can I request a new feature?

Absolutely. Feature requests are welcome as GitHub issues tagged with "enhancement". I prioritise based on impact and alignment with the project roadmap.

How long does it take to get a response?

I aim to acknowledge all inquiries within 48 hours on business days. Complex issues may take longer to resolve, but you'll always get an initial response.

Do you offer paid consulting or support?

Yes. For dedicated support, architecture reviews, or engineering coaching, you can book a paid session through my Contact page.

Is there a community or forum?

Not at this time. The best channels are GitHub Discussions on the relevant repository, or reaching out directly via email.